Return & Cancellation

Mayfair Watch Limited offers a full 14-day money-back guarantee by the E-commerce Law.

At Mayfair Watch Limited, all of our watches are tested for functionality at the point of sale before dispatching. Timegrapher readings and pictures of the movement are shared during the transaction process. All of our watches are carefully wrapped in protective plastic to avoid any scratches happening during transit. All watches are sized to your wrist prior to dispatch.

Most customers can tell straight away if the watch suits them or not. If you think the watch is not for you, we would appreciate that can email us within 2 days, and send 6 pictures to include; the watch face, watch side case( non-crown side), watch side case ( crown side), watch back case, bracelet and clasp. The watch must not be worn in a daily environment or sized or such, to avoid any unnecessary damage to links or screws.

Terms and conditions apply: After we receive the watch, the watch will be inspected by our in-house watchmaker (Chris). Once we have checked and weighed the watch and determined that the watch is fully operational and no original parts have been swapped or tampered with, a full refund will be issued.

*Please note: If the watch has been worn and there are obvious signs of use, there will be a restocking fee applied in such occasions.

For any further questions or queries, please do not hesitate to contact us.

We look forward to offering you a comprehensive and professional service during your watch-buying journey.

Best wishes,

Chris & Dennis of
Mayfair Watch Limited